What RevLogic can access

When you install RevLogic, Shopify asks you to approve a set of permissions. This article explains, in plain language, exactly what those permissions let RevLogic do — and, just as importantly, what they don't.

RevLogic requests exactly four permissions, no more:

• Read your orders. RevLogic reads your order history — line items, quantities, prices, and dates — because orders are the raw material for every customer profile, reorder cycle, and recommendation.
• Read your customers. It reads customer records — names, companies, email, phone, and location — to match orders to accounts and to power search and the call list.
• Read your products. It reads your catalog, including product types and vendors, so cross-sell recommendations and the categories/brands-to-pitch suggestions know what you sell.
• Create draft orders. This is the one thing RevLogic can write. It lets the New Order button start a draft order for a customer, which then opens in your Shopify admin for you to finish.

That's the complete list. If RevLogic ever needed additional permissions, Shopify would prompt you to review and approve them before they took effect.

The three read permissions are exactly that — read-only. RevLogic cannot:

• Edit or delete your orders.
• Edit or delete your customers.
• Edit or delete your products, prices, or inventory.
• Change any of your store's settings.

The only change it can make anywhere in Shopify is creating a draft order when you click New Order — and a draft is just a proposed order sitting in your admin. You review it, adjust it, and decide whether to collect payment. RevLogic never places a finished order or charges a customer on its own.

The orders, customers, and products RevLogic reads are stored in RevLogic's own encrypted database, scoped to your store, so the app can compute intelligence quickly without querying Shopify on every click. This data:

• Is used only to provide the RevLogic features you see in the app.
• Is never sold or shared with third parties.
• Stays tied to your store and is deleted when you uninstall.

Customer contact details in particular stay within your store and RevLogic's secure database — they're never handed off to anyone else.

RevLogic asks for the minimum it needs to do its job: read the data that describes your customers and their buying, and create the draft orders your sales team builds during calls. Nothing in that set lets the app alter your storefront, your catalog, or your customers' records — which is exactly how a sales-intelligence tool should behave.

• Data retention and GDPR — how long data is kept and how deletion requests are handled.
• What data RevLogic syncs — the detail on what's pulled and how often.